Making a complaint
1. Tell us
Use the form below, call the office on 01775 720015 or email fergal@ppm-lincs.co.uk. Please include your name, the address of the job, roughly when it took place and what went wrong. Photos help.
2. We look into it
We will acknowledge your complaint, speak to the team involved and, where it helps, arrange a return visit to see the problem for ourselves. We will keep you updated while we do.
3. We put it right
We will explain what we found and what we will do about it. If our pest treatment has not worked within three months, we will treat again free of charge.
4. If you are still not happy
We hope we can always resolve things directly. If not, as members of the British Pest Control Association (BPCA) and a TrustMark registered business, you can also raise your concern with them.
Leaving feedback
Compliments and suggestions help us too. Send them using the form below, or leave a Google review (opens in a new tab), which helps other local people find us. You can also follow our jobs on Instagram (opens in a new tab) and Facebook (opens in a new tab).