Data: Collectively all information that you submit to PPM Services via the website, email, text, telephone, in writing or any other means. This definition incorporated, where applicable, the definitions provided in the Data Protection Act 1998 and General Data Protection Regulation (GDPR).
User or you: Any third party that contacts us with personal information via any means including access to the website and is not either employed by PPM Services and acting in the course of their employment or engaged as a consultant or otherwise providing services to PPM Services and is accessing the website in a connection with the provision of such services.
Website/Data: The website that you are currently using, www.ppm-pestcontrol.co.uk, and any sub-domains of this site unless expressly excluded by their own terms and conditions provided to you. This also includes physical and personal data and personal data stored in the office or on the office systems.
The protection of data is something we take extremely seriously. We always comply with our statutory obligations regarding data protection in relation to all our policies. Client information is confidential and is strictly always treated as such. We never, under any circumstances, release information or details about any of our clients or account holders to anybody else or to any other company, organisation or third party. The only time that your information may be passed on to others will be when we are required to do so as part of our agreed relationship with you in order to carry out our responsibilities with the property to which you are connected or if we are instructed to do so by law or for the purpose of handling claims, if any, which may require us to provide some information to a third party such as a debt collection agency an Independent Loss Adjuster. Permission is agreed with applicants for the use of personal data on both an application form and contractual documents. Within the bounds of The Data Protection Act 1998 and GDPR this does not apply to business to business arrangements and communications.
What we collect
- Name: For purpose of identification.
- Address: In order to visit properties to fulfil clients requirements at their request.
- Contact information such as email addresses and telephone numbers: For contact purpose
- Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your Login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform
What we do with collected information
Any information we may collect is for the use of PPM Services only. We use information for correspondence with you personally or via our authorised contractors, to provide you with our services and to monitor customer and trade accounts. The information we will request from you will be limited to the necessary information required to provide you with the service you have requested. We do not ask for any information that is not necessary or is irrelevant to your individual needs or requirements. Should your personal information change at any time, we would ask you to keep us informed of the change so that our records may stay up to date. We will retain any submitted data for two years. This is because many issues are seasonal and you may wish us to contact you in order to provide a similar service the following year.. The Manager of PPM Services is the “data controller”. No information is kept for the purposes of marketing. All data is collected only for the lawful purpose of providing the services offered on this web site and managing the property concerned with yourself. Data is kept as accurate as the information provided by the the client. We keep up to date any information relevant to the above lawful purposes.
Where your data is stored
Personal information that we hold about you is held securely on a separate secure server. Any other information may be kept as a paper copy in our filing system that is locked within the office. All of this data is stored securely in accordance with the principles of the Data Protection Act 1998 and GDPR.
Third party websites and services
PPM Services may from time to time employ the services of other parties for dealing with certain processes necessary for the operation of the website. The providers of such services do not have access to certain personal data provided by users of this website.
Links to other websites
Premier PPM Services may, from time to time, expand or reduce our business and this may involve for sale and / or the transfer of control of all or part of the company.
We may also disclose data to any prospective purchases or our business or any part of it.
In the above instances, we will take steps with the aim of insuring your privacy is protected.
Functionality of the website
To use all features and functions available on the website, you may be required to submit certain data.
Who we can give your information to
Personal information will be used to respond to legal matters as we are required by law to do so. We will not pass on any personal information to any third parties without prior consent. This included our affiliated and / or other companies we use within our group.
We follow strict procedures to make sure that your information is not disclosed to any third parties without your consent. This involves a secure cloud storage server which is encrypted to store files and a secure office to protect your data. We will only retain your information for a reasonable period.
We have organisational procedures in place to act against any unauthorized or unlawful processing of data. As well as the accidental loss, destruction, or damage to any personal data.